[omd-users] Email/sms Notifications stopped working

tosolini, walter walter.tosolini at cogitoweb.it
Tue Jul 26 15:22:22 CEST 2016


If you see only check-mk-notify on service/host contacts, and not the
explicit users, means your contact group is not allowed to send alarms on
that service/host.

Walter Tosolini


2016-07-26 11:10 GMT+02:00 Charalambous, Dino <DCharalambous at fnb.co.za>:

> Hi all,
>
>
>
> Im running omd 1.3 in a distributed environment using checkmk WATO.
>
>
>
> Of recent I am not receiving email/sms notifications. It was working
> before.
>
> I have setup the contact group assignments for services and host. I can
> send mail from the notify users action button and that works. I’ve tested
> the mail -s plugin from the command line, and all of that works.
>
> When I do a fake check result to test the notifications, I don’t get
> anything out. When I look at the Host-and service notifications log, I see
> that it only sends to check-mk-notify, and I don’t even have that user in
> my user list.
>
>
>
> Any clues as to where I should start looking
>
>
>
>
>
>
>
> Dino Charalambous
>
> System Engineer | CCNA
>
> Core Technology Solutions | TSD Service Management
>
> 288 Pretoria Avenue Randburg | Tel: (087) 5777 630 | Cell: 072 268 2623
>
> E-mail: dcharalambous at fnb.co.za
>
> *SERVICEDESK.REQUEST.AREA:* TSD Service Management Enterprise Management
> Nagios
>
> *DL:* DL – FNB Entman
>
>
>
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