[omd-users] Email/sms Notifications stopped working

Marcel Schulte schulte.marcel at gmail.com
Tue Jul 26 17:55:01 CEST 2016


Hi Dino,

we recently had the case where someone "accidentally" deactivated
notifications in master control snapin. I'd check for that for all sites
first...

Regards,
Marcel

tosolini, walter <walter.tosolini at cogitoweb.it> schrieb am Di., 26. Juli
2016 um 15:23 Uhr:

> If you see only check-mk-notify on service/host contacts, and not the
> explicit users, means your contact group is not allowed to send alarms on
> that service/host.
>
> Walter Tosolini
>
>
> 2016-07-26 11:10 GMT+02:00 Charalambous, Dino <DCharalambous at fnb.co.za>:
>
>> Hi all,
>>
>>
>>
>> Im running omd 1.3 in a distributed environment using checkmk WATO.
>>
>>
>>
>> Of recent I am not receiving email/sms notifications. It was working
>> before.
>>
>> I have setup the contact group assignments for services and host. I can
>> send mail from the notify users action button and that works. I’ve tested
>> the mail -s plugin from the command line, and all of that works.
>>
>> When I do a fake check result to test the notifications, I don’t get
>> anything out. When I look at the Host-and service notifications log, I see
>> that it only sends to check-mk-notify, and I don’t even have that user in
>> my user list.
>>
>>
>>
>> Any clues as to where I should start looking
>>
>>
>>
>>
>>
>>
>>
>> Dino Charalambous
>>
>> System Engineer | CCNA
>>
>> Core Technology Solutions | TSD Service Management
>>
>> 288 Pretoria Avenue Randburg | Tel: (087) 5777 630 | Cell: 072 268 2623
>>
>> E-mail: dcharalambous at fnb.co.za
>>
>> *SERVICEDESK.REQUEST.AREA:* TSD Service Management Enterprise Management
>> Nagios
>>
>> *DL:* DL – FNB Entman
>>
>>
>>
>> To read FirstRand Bank's Disclaimer for this email click on the following
>> address or copy into your Internet browser:
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>>
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>>
>>
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